Of Dalkey Taxis, 28 Woodlands Road, Cabinteely, Dublin A96 V6P1. (hereinafter: “Dalkey Taxis”),

email: bookings@dalkeytaxi.ie

DALKEY Taxis provides the DALKEY Taxis Driver app (“DALKEY Taxis Driver App”) through which taxi drivers (hereinafter:” Drivers”) can accept and administer taxi transportation services requests from passengers that are using the corresponding DALKEY Taxis

Passenger App (“DALKEY Taxis Passenger App”). This privacy policy applies only to the DALKEY Taxis Driver App and provides Drivers with information about the nature, scope, and purpose of the collection, processing and use of their personal data by DALKEY Taxis as the responsible data controller. DALKEY Taxis attaches great importance to the protection of the Driver’s personal data.

Categories of personal data

In order to use the DALKEY Taxis Driver App, the Driver needs to provide certain personal data during the registration process, in particular first and last name; title; username; password; date of birth; phone number; fax number; business address; email address; slogan; car information

(brand, model, colour, license plate number); photo; and bank account details (“Registration Data”). While using the DALKEY Taxis Driver App, DALKEY Taxis collects, processes and uses also the following personal data about the Driver: User ID; current location; GPS data in order to track trips booked or paid for using the DALKEY Taxis Passenger App, information on immediate and advanced booking requests from passengers for the Driver; claims under promotion codes; availability status; information on number of tours, revenue generated, success rate and other performance information; customer referrals; payments by passengers via app (including amount of fares and gratuity); and details on procurement fees to be paid by Driver. DALKEY Taxis also collects, processes and uses the ratings (1 to 5) given by passengers about the Driver and the Driver’s car. In case the Driver and DALKEY Taxis communicate, DALKEY Taxis collects, processes and uses the details of the communication. Phone calls are not recorded.

Each time the Driver accesses the DALKEY Taxis Driver App, DALKEY Taxis collects certain device and usage information (User ID, date and time of access, browser type and operating system used, IP address, unique device identifier, subpages of DALKEY Taxis Driver App visited).


Cookies are small files that enable the recognition of a specific end device. They are primarily used to optimize ease-of-use and our Driver App offering. We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”) on this Driver App. Google Analytics provide information about the Driver’s use of the Driver App which are being stored by Google. This data, including the Driver’s IP address, is transmitted to Google’s servers. 

Purposes of data processing

The abovementioned personal data about the Driver are collected, processed and used by DALKEY Taxis in compliance with applicable law to provide the DALKEY Taxis Driver App to the Driver, to optimize the ease of use of the DALKEY Taxis Driver App, to provide the related procurement services for taxi transportation services to the passengers via the DALKEY Taxis Passenger App, to assist Driver with the payment process in case of payment by passenger via app, to communicate with Driver, as well as for purposes of advertising, market and opinion research or customizing the

services provided in connection with the DALKEY Taxis Driver App.

DALKEY Taxis uses the location data it collects in order to establish that driver services are being provided in accordance with good practice, to deal

with customer complaints and to enable DALKEY Taxis to develop new functionality for the DALKEY Taxis Passenger and Driver Apps.

The device and usage information is collected, processed and used for investigation and prosecution purposes in the event of suspected

illegal activities and for statistical analyses for the optimization of the DALKEY Taxis Driver App.

Sharing your data with third parties

DALKEY Taxis discloses the name, photo, telephone number, car information, User ID, ratings, and current location of the Driver to the passenger that requests taxi transportation services from the Driver. In case of a request for taxi transportation services by a passenger to the Driver, the DALKEY Taxis Passenger App of the passenger stores the Driver’s name, photo and phone number for 24 hours after disclosure so that the passenger may contact the Driver in case of lost items. Thereafter, the phone number will be deleted from the DALKEY Taxis Passenger App of the passenger, but the name, the photo and route taken will remain in the history tab on the passenger’s phone for a period of 6 months after the tour.

DALKEY Taxis discloses the ratings of the Driver publicly via the DALKEY Taxis Passenger App to all users who have installed the DALKEY Taxis Passenger App.

We may also share your personal data with any member of our group of companies and with third parties providing services to us.

Transfer of personal data

DALKEY Taxis may engage affiliates as well as third party service providers to provide technical and administrative support with the DALKEY Taxis Driver App and/or the related procurement services for taxi transportation services to the passengers. Such third parties may need to have access to the personal data of the Driver to provide their support services. Such third parties may be based in countries outside the EEA. The Driver consents to such transfers of personal data.

Data Privacy Rights

The Driver has the right to request access to personal data which DALKEY Taxis holds about them by sending a written request to:

DALKEY Taxis Network Ireland Ltd., DALKEY Taxis 28 Woodlands Road, Cabinteely, Dublin A96 V6P1, Ireland.

Any access request may be subject to a fee of EUR 6.35 to meet DALKEY Taxi’s costs in providing the Driver with details of the information DALKEY Taxis holds about the Driver.

The Driver can access, correct and delete their data through their DALKEY Taxis account or by sending an email to bookings@dalkeytaxi.ie.

The Driver may object to the use of his/her personal data for direct marketing, advertising purposes and market and opinion research.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting us as set out below

Contacting Us

If you have any questions or concerns about how we use your personal information, please contact DALKEY Taxis at:

DALKEY Taxis, 28 Woodlands Road, Cabinteely, Dublin A96 V6P1., Ireland,

email: bookings@dalkeytaxi.ie

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently for updates.

Last updated: May 2018